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Shipping & Refund Policy

Shipping, Cancellation, Returns & Refund Policy

  • We ship the products all over Australia & World.
  • We ship through Australia Post & reputed courier companies to ensure safe and fast delivery.
  • Delivery can take 1-3 working days for metro cities and 3-7 working days for rest of Australia.
  • We dispatch the product within 24 hours of your order otherwise we will inform you by mail about availability of the product within 2 days.
  • Any delay caused by Australia Post or courier companyis not our responsibility.
  • If product is defective, damaged, or broken in transit, contact us within 48 hours of delivery otherwise no return or refund claims will be entertained.
  • If Product is not working, contact us with the testing proof of the product received from us, without testing proof no return or refund claims will be entertained.
  • State Taxes(if any) will be paid by courier company and collected from buyer. it is the responsibility of buyer to pay these taxes.
  • shipping charges are extra that depends on weight and quantity of product and comes automatically when you purchase a product.
  • If reverse pickup has been arranged for defective/damaged products, after receiving the products back refund/replacement can be initiated.
  • For reverse Pickup, Shipping Label of courier will be sent to customer email id and Label should be pasted on the box with original packing.
  • We accept returns in case of wrong product delivery with original packing within 2 days.
  • Once order is confirmed, no cancellation will be entertained.
  • If order is prepaid and customer did not accept, receive, or collect the courier or return the courier then shipping charges and return charges will be deducted from the prepaid amount and rest will be refunded back after evaluating the issue.
  • If order is cancelled by our end for any reason, we will refund the full amount back to your account or card whichever is applicable within 5 working days.

If order is failed or cancelled and money gets deducted from your account, then your paid amount will be automatically refunded back to your card or account whichever is applicable.


  • You are most welcome anytime to test item before you buy.
  • Please read description & look pictures carefully.
  • If the product is faulty, please return it for warranty replacement or refund.
  • Money Back Guarantee if item is not as described or not as in pictures.
  • In very unlikely event your item is lost or damaged during post then we are responsible & we will issue either full refund or resend the item.
  • In case of change of mind or accidental purchase the buyer must return item in original unused condition and pay return shipping. We will refund you full amount minus shipping.

We don’t charge restocking fee.